Guest Directory
Everything you need to know about your stay at BENTARK Hotel
Welcome to BENTARK Hotel
Dear Esteemed Guest,
On behalf of the entire BENTARK Hotel team, it is our great pleasure to welcome you. We are delighted that you have chosen us as your home away from home in the heart of Addis Ababa.
This directory has been carefully prepared to provide you with all the essential information to make your stay enjoyable, comfortable, and memorable. From dining options and amenities to local attractions and emergency contacts — everything is at your fingertips.
Should you require any assistance, our dedicated staff is available 24 hours a day. Please do not hesitate to dial the front desk by pressing 101 from your room phone.
Wishing you a pleasant stay,
— The BENTARK Hotel Team
🏨 Hotel Information
Overview of our property
Total Rooms: 80
Spread across 8 floors
- Single Rooms
- Deluxe Rooms
- Suite Rooms
- Twin Rooms
Check-In / Check-Out
Check-In: 2:00 PM
Check-Out: 12:00 PM (Noon)
📞 Hotel Services
In-room dialing directory
Front Desk
Dial 101
Room Service
Dial 107 (24/7)
Wake-Up Calls
Dial 101
Laundry
Dial 106
7:00 AM – 7:00 PM
Security
Dial 111
🍽️ Dining Options
Restaurants, bar & cafe
Breakfast
Mon – Sat: 6:30 AM – 10:00 AM
Sunday: 6:30 AM – 10:30 AM
Restaurant
Ground Floor
Open daily: 6:30 AM – 11:00 PM
Scan the QR code in your room for our digital menu
Bar & Lounge
Open daily: 4:00 PM – 12:00 AM
Kunus Café
Lobby Level — Coffee, pastries & light bites
🏋️ Amenities & Facilities
Wellness, business & convenience
📶 Wi-Fi
Floors 3–8: BENTARK_GUEST
Password: bentark2024
Floors G–2: Open network
🏋️ Fitness Center
8th Floor
Open: 6:00 AM – 10:00 PM
💆 Spa & Wellness
8th Floor
Spa Hours: 10:00 AM – 9:00 PM
Massage: 10:00 AM – 8:00 PM
Charges may apply
💼 Business Center
Available at the front desk — printing, scanning & meeting room booking
🚗 Parking
Complimentary secure on-site parking for guests
🛏️ Room Amenities
In your room
Sleeping
Premium mattress, hypoallergenic pillows, blackout curtains
Refreshments
Mini-bar, complimentary water, kettle, coffee & tea selection
Entertainment
Smart TV with international channels
High-speed Wi-Fi
Bathroom
Rain shower, hairdryer, bathrobes & slippers
Premium toiletries
Storage
In-room safe, wardrobe with luggage rack
Suite Extras
Separate living area, premium amenities, city view
✈️ Transportation
Getting around Addis Ababa
Airport Shuttle
Complimentary shuttle service to Bole International Airport (advance booking required)
Dial 101 to schedule
Local Ride-Hailing Apps
- Feres: 6090
- Ride: 8294
- ZayRide: 6303
- Yango: 8610
- Taxiye: 6055
📍 Local Attractions
Discover Addis Ababa
Bole Medhanealem Church
5 min walk — One of the largest Orthodox churches in Africa
Holy Trinity Cathedral
20 min drive — Historic Ethiopian Orthodox cathedral
National Museum of Ethiopia
25 min drive — Home of the famous "Lucy" fossil
Unity Park
30 min drive — Historical palace gardens & cultural exhibits
Merkato
35 min drive — Largest open-air market in Africa
☕ Additional Services
More to make your stay perfect
Conference Room
Available for meetings & events. Contact front desk for booking.
Luggage Storage
Complimentary storage before check-in / after check-out
Foreign Exchange
Available at the front desk during business hours
Umbrellas
Available at reception on request
Lost & Found
Valuables: held for 90 days
Non-valuables: held for 30 days
Concierge
+251-974-22-33-44
⚠️ Emergency Information
Important contacts and safety guidance
Emergency Contacts
Police: 911 / 916
Fire: 939
Ambulance: 907
Hotel Security: Dial 111
Nearby Hospitals
Bethzatha General Hospital — 10 min
Hayat Hospital — 12 min
Nordic Medical Centre — 8 min
Safety Tips
- Locate the nearest emergency exit on your floor
- Use the in-room safe for valuables
- Do not open the door to unknown visitors
- Report any concern immediately to the front desk
Need help? Front Desk: Dial 101 (24/7) | +251 97 522 3344 | info@bentarkhotel.com